Privacy Policy
Last updated: July 8, 2026. This document is a starting template — please have it reviewed by legal counsel before you publish or rely on it.
Overview
SnapGo L.L.C. (“SnapGo,” “we,” “us”) operates a transportation marketplace that connects individuals, organizations, independent drivers, and transportation providers. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide and information generated as you use the platform, including:
- •Contact details — name, email, phone, and organization (when provided).
- •Trip details — pickup and drop-off addresses, dates, times, and notes.
- •Account and booking activity — requests, schedules, and confirmations.
- •Files you upload — such as rosters, schedules, or documents for provider onboarding.
- •Technical data — device, browser, and usage information collected automatically.
How we use information
We use the information we collect to:
- •Provide, coordinate, and confirm transportation.
- •Match requests with vetted providers and drivers.
- •Communicate about bookings, schedules, and support.
- •Operate, secure, and improve the platform.
- •Meet legal, safety, and compliance obligations.
How we share information
We share information only as needed to deliver the service — for example, sharing trip details with the vetted driver or provider assigned to your ride. We do not sell your personal information. We may share information with service providers who support our operations, or when required by law.
Cookies and analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand how the platform is used. You can control cookies through your browser settings.
Data security & retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as needed for the purposes described here or as required by law.
Your choices
You can request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time. To make a request, contact us using the details below.
Children's privacy
The platform is intended for adults arranging transportation. When we transport students on behalf of an organization, we handle related information under our agreement with that organization.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Contact us
Questions about this policy? Email murjanabdi80@gmail.com or call 315-679-0162. Mailing address: 202 Arterial Rd #204, Syracuse, NY 13206.